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Konfliktmanagement. Ein Handbuch Für Friedrich Glasl. · Rating details · 2 Be the first to ask a question about Konfliktmanagement. Ein Handbuch Für. Konfliktmanagement: Friedrich Glasl: Books – PDF | This conflict escalation model is presented in Friedrich Glasl’s book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater.

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Reproduced with kongliktmanagement from the Center for Advanced Studies in Management. I have to state at once that this is the most impressive book I have ever come across in the field of conflict management, all categories. The proportions decide the credibility of the threat. However, if a conflict should result the positions become more fundamental.

From now on glaasl conflict parties consider strategies to convince the counterparty of their arguments. It is also an intriguing theoretical model of conflict processes, focussing on the challenge presented to intentional subjects by the powerful escalation mechanisms. Delivery and Returns see our delivery rates and policies thinking of returning an item?

Customers who bought this item also bought. Freies Geistesleben GmbH 1 Jun. Did you ever wonder what approaches to conflict management have been developed outside the English-speaking world? These stages are grouped into three levels, which each contain three stages. One of these is “Golden Moments,” a method that is especially useful in highly escalated conflicts, when one or several parties are unable to see any positive traits at all in the counterpart.


The escalation stages are defined by the implicit behavioural norms regulating the interactions between the parties.

Review of F. Glasl’s “Konfliktmanagement”

To get the free app, enter your mobile phone number. The konrliktmanagement approach, the thoroughness, and the solid grounding in four decades of conflict management literature makes the book ideal both as a textbook in conflict resolution courses at the university level, and as a reference konflktmanagement for professional conflict facilitators. Solutions leading to de-escalation are not immediately apparent in this model, [3] particularly when it appears to both conflict parties impossible to reverse the situation e.

Many different kinds of conflict can be thus analysed: Various konfliktamnagement used to identify, fraction, flexibilize, and transpose conflict issues are presented. Get to Know Us. Sympathy for “them” disappears. Languages Deutsch Edit links. Appropriate reactions can be derived from this analysis. Anything else would be a sore loss for the great part of the conflict faciliation community that never learned enough German to read the original version.


This review of Friedrich Glasl’s book “Konfliktmanagement. Business ethics Charles E.

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The opponent is no longer regarded as human. The contributions of other scholars and practitioners are reviewed, but Glasl also contributes some imaginative methods designed by himself.

Thus it is neither deterministic, nor excessively psychologizing. Visit our Help Pages.

In chapter 5 Glasl identifies and elaborates upon five important aspects of conflict diagnosis: Each of these factors can be the target of interventions, depending on how the facilitator diagnoses the conflict.

Glasl defines and delimits each strategy in terms of a number of criteria.

Chapter 16 discusses the phases of the different conflict management strategies. Chapter 11 deals with five subjective factors: Chapter 3 offers a review of conflict typologies in the conflict theory literature.

By using this site, you agree to the Terms glas, Use and Privacy Policy. This is a common occurrence and is not perceived as the start of a conflict.